All How-To GuidesGuide 02

    How to Set Up Your Email

    Your website relies on email to deliver inquiries, booking confirmations, and notifications. Setting this up correctly ensures nothing gets missed and your system works reliably from day one.

    This guide explains what you need, what to avoid, and how we'll help once your site is ready.

    Overview

    Before launching your website, you'll need a professional email address connected to your domain (for example: hello@yourbusiness.com).

    This email will be used for:

    • Lead notifications
    • Booking confirmations
    • Internal alerts from your website

    You don't need to configure servers or understand email infrastructure. You just need an active inbox and access.

    Step 1: Decide Which Email You'll Use

    We strongly recommend using a domain-based email address instead of Gmail, Yahoo, or Outlook.

    Good examples

    • hello@yourbusiness.com
    • info@yourbusiness.com
    • contact@yourbusiness.com

    Avoid

    • Personal emails
    • Temporary inboxes
    • Shared logins without access control

    If you already have a business email, great. If not, continue to the next step.

    Step 2: Choose an Email Provider

    We recommend one of the following:

    • Google Workspace (most common)
    • Microsoft 365
    • Zoho Mail

    Google Workspace is preferred for reliability, deliverability, and ease of integration.

    Tip: Email plans typically cost $6–$12 per month.

    Step 3: Create the Inbox

    Once you choose a provider:

    1. Create the email address you want to use
    2. Make sure you can send and receive emails
    3. Confirm you have login access

    At this stage, you do not need to connect anything to the website.

    Step 4: Keep Your Email Simple

    You don't need to configure anything for your website.

    Do not:

    • Set up SMTP or email servers
    • Connect forms manually
    • Create forwarding rules or automations

    Just make sure your inbox is active and receiving emails.

    Your website will handle the rest without custom email setup.

    Step 5: Share Access When Requested

    When your site is ready to go live, we'll ask for one of the following:

    • Temporary email login access, or
    • App-specific credentials provided by your email provider

    We will:

    • Connect website forms
    • Configure notifications
    • Verify delivery and reliability

    You keep full control of the inbox at all times.

    Final Checklist

    Before launch, make sure the following are complete:

    • Business email address created
    • Inbox can send and receive messages
    • Login access available
    • No manual configuration done

    Once this is complete, your website will be able to capture and deliver inquiries without issues.