All How-To GuidesGuide 03

    How to Configure Scheduling

    Scheduling is one of the most important parts of your website. It determines who gets through, when they book, and how prepared they are before you speak.

    This guide walks you through the decisions you'll make so we can configure scheduling correctly during your build.

    Overview

    Your website uses scheduling to convert serious inquiries into booked conversations automatically.

    You won't be setting up software or connecting tools yourself. Instead, you'll define how you want meetings to work, and we'll handle the technical setup as part of your site.

    By the end of this guide, you'll know:

    • What type of meetings your site should allow
    • When people can book
    • How much context you want before a meeting is confirmed

    Step 1: Decide What Can Be Booked

    Start by defining what kind of appointment visitors should be able to schedule.

    Most businesses choose one primary option, such as:

    • Discovery Call
    • Initial Consultation
    • Estimate or Strategy Session

    Avoid offering multiple booking types unless absolutely necessary. A single, clear option converts better and keeps scheduling simple.

    Ask yourself:

    • What is the first conversation I want to have with a new lead?
    • How long does that conversation usually take?

    Step 2: Set Your Availability Rules

    Next, decide when people are allowed to book time with you.

    You don't need to be overly specific, just clear.

    Consider:

    • Days of the week you're available
    • General time windows (for example, mornings only)
    • Buffer time between meetings, if needed

    Your website will only show availability that fits these rules. You stay in control of your calendar.

    Step 3: Choose the Right Meeting Length

    Shorter meetings reduce friction and increase show-up rates.

    Common options:

    • 15 minutes for quick qualification
    • 30 minutes for standard discovery
    • 45–60 minutes for higher-consideration services

    Pick the shortest length that still allows a productive conversation.

    Step 4: Decide What You Need to Know Before the Call

    Before a meeting is confirmed, your site can collect key details from the visitor.

    Typical questions include:

    • What are you looking to accomplish?
    • What problem are you trying to solve?
    • Timeline or urgency
    • Budget range (optional)

    This ensures conversations are productive and prevents unqualified calls from reaching your calendar.

    Step 5: What Happens Next

    Once you've made these decisions, you're done.

    We'll:

    • Configure the scheduling system
    • Connect it to your website
    • Ensure bookings flow smoothly into your calendar

    You don't need to install software or manage integrations. Scheduling will be fully handled as part of your site build.

    Final Note

    Your website isn't just booking time — it's protecting your time.

    Clear rules, thoughtful qualification, and controlled availability create better conversations and better outcomes.